Microsoft Store was previously known as Windows Store, is a digital distribution platform that’s owned by Microsoft. Meanwhile, there can multiple bugs or errors appear for the Windows users that most of the people want to fix completely and if you’re also one of them, check this troubleshooting guide. Here we’ve provided All Common Microsoft Store Errors, Known Bugs, and Fix Guide.
It can be possible that plenty of Microsoft Store users may start find missing downloaded apps or games, cache issues, stuck at downloading, crashing issues, etc. So, here you will find all the possible issues and workarounds that you should want to try if you’re having any problem.
All Common Microsoft Store Errors, Known Bugs, and Fix Guide
Microsoft Store is considered to an official app store for Windows OS version like Windows 8, Windows Server 2012, and Windows 10. Users can easily download and install all the required apps or games on their Windows computer for both free & paid as usual. However, it’s known to all that Windows apps or games mostly have its own bugs or issues that some unfortunate users always encounter. Now, let’s take a quick look below.
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1. Microsoft Store Apps Troubleshooter
It’s worth mentioning to use the Microsoft Store Apps Troubleshooter tool at first on your computer to test out and automatically repair all the common issues properly. Even if that didn’t help, the troubleshooter will definitely suggest you what’s the actual reason behind the error.
- First of all, you will need to download the Windows Store Troubleshooter tool from the Microsoft site directly.
- Just double-click on the file and the MS Store Troubleshooter program will open.
- Click on the Advanced option and make sure Apply reapirs automatically is turned on.
- Click on Next > Follow the on-screen prompts on the wizard and it will check for the errors to fix.
- if any error isn’t fixed, note down the error message or reason and start looking to fix that error online.
2. Microsoft Store Can’t Open
If in case, the MS Store can’t open at all, then try to restart your computer first. Even if the issue remains, check out the following steps.
- Click on Start or press Win key.
- Type Powershell and you will see Windows PowerShell app in the search result.
- Click on Run as administrator and click on Yes while prompted by UAC to run the PowerShell.
- Now, type or copy/paste the following command line and hit Enter.
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
- Once done, exit the PowerShell window and restart your computer.
- Finally, you should be able to run the Microsoft Store without any issue.
3. MS Store Cache Issue
Sometimes it can obvious and very much possible that there are some issues with the Microsoft Store Cache system. So, clearing the cache or temporary files of the MS Store will fix the problem completely.
- Press Win + R keys to open up the RUN dialog box.
- Type wsreset.exe and hit Enter.
- You will have to wait for a couple of seconds until a command prompt window will open and close automatically.
- Then the Microsoft Store will open automatically.
- Start using it. Done.
However, if in case, the above method doesn’t work for you, try to follow the below steps.
- Press Win + R keys to open up the RUN dialog box.
- Type the following command line and press Enter.
C:\Users%USERNAME%\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalState
- You should see a Cache folder there. If yes, then rename the folder to Cache.old and save it.
- Now, either there is a cache folder available or not, in both cases, you just need to create a new Cache folder.
- Next, follow the first method that we’ve mentioned above (Troubleshooter).
- It will definitely delete the old cache or temporary files from the system.
- Once, done, restart your system and you’re good to go.
4. Can’t Find Microsoft Store (Missing)
Due to some unfortunate reasons, some of the unlucky Windows users may not find the Microsoft Store on their system easily. In that scenario, do the following steps.
Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
- Exit the PowerShell window, reboot your PC/Laptop, and the MS Store will be visible again.
5. Download Stuck on Microsoft Store
- Make sure that the storage is set to internal SSD or HDD and not an external storage in that case.
- Also, ensure that the selected driver storage has enough free space to easily install the app or game. Keep in mind that some of the heavy apps or games require additional free space to work properly and install updates in the future.
- Press Win + I keys on the keyboard to open up the Settings.
- Head over to System > Click on Storage.
- Now, click on Apps & features on the external storage drive.
- Click on the app or game which is causing issue to select it.
- Then choose Move > Select the internal storage drive from the dropdown menu.
- Finally, click on Move. Once done, restart your computer.
This method would work if your download get stuck on the MS Store on a random basis. Additionally, last but not the least, you should keep checking for the available Windows OS updates on your computer on a weekly basis.
If you receive Windows update notification automatically, make sure to download & install the update as early as possible to run your system and other programs smoothly. Updating your Windows as well as other apps or games are very important.
6. Microsoft Store Error Code 0x80072EFD
Have you received an error message or an error code related to the Error Code 0x80072EFD? If yes, then keep in mind that this problem mostly appears on the Microsoft Store due to the internet connectivity issue.
- As mentioned, keep updated your Windows OS every time.
- Next, try to either disable or whitelist the Microsoft Store app on the antivirus program by adding an exclusion to it.
- The same whitelisting or temporary disabling process should be done with Windows Firewall protection as well.
- Make sure the Windows system is displaying correct date & time according to the selected region. If not, then rectify it first and restart your computer. If not showing the correct date & time yet, make sure to remove the CMOS battery from the motherboard (dekstop) and put it back again properly.
- Now, press Win + R keys to open up the RUN dialog box.
- Type regedit and press Enter > Click on Yes, if prompted by UAC.
- Then click on Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT > CurrentVersion > NetworkList > Profiles.
- Now, right-click on Profiles > Select Permissions.
- The Permissions for Profiles interface will open and then click on Advanced.
- Click on Replace all child object permission entries with inheritable permission entries from this object to enable the tickmark.
- Finally, click on Apply and then OK.
- Reboot your machine and start using the MS Store.
7. Microsoft Store Error Code 0x80072EE7
This is another network-related issue that cause Error Code 0x80072EE7 to the Microsoft Store. In order to fix this, take a quick look below:
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- Press Win + R keys to open up the RUN dialog box.
- Type cmd and press Enter to launch Command Prompt.
- Copy/paste the following command line and hit Enter.
netsh winhttp reset proxy
- Reboot your computer and the launch the Microsoft Store. The store should start working now.
8. Microsoft Store Error Code 0x8000ffff
Whenever the Microsoft Store can’t load the page properly, this particular Error Code 0x8000ffff appears to the users.
- Click on Start > Type Find and fix network problems and click on it from the search result.
- Start the troubleshooting process to find out the networking error. If there is any error or issue, the troubleshooter will automatically resolves it.
- Once done, restart your system and try checking the Microsoft Store is able to load pages or not.
However, if the issue persists, then try using Google’s Public DNS addresses.
- Click on Start > Type Control Panel and select it from the search result.
- Type View network connections from the top-right search box and click on it from the search result.
- Next, just right-click on the active or connected network profile.
- Select Properties > Double-click on Internet Protocol Version 4 (TCP/IPv4).
- Choose Use the following DNS server addresses.
- Now, type 8.8.8.8 for Preferred DNS server and 8.8.4.4 for Alternative DNS server.
- Finally, click on Ok and restart your computer.
- You’re done.
9. Microsoft Store Error Code 1 (Regional Error)
Though not a majority of the Windows users receive this particular error code while using or launching the Microsoft Store, there are a very few unlucky users can get this error. And as we’ve mentioned, this error occurs due to the location or region selection.
So, changing the region to United States should fix the issue completely. Pretty weird, but we can’t help with it.
- Press Win + I keys to open Windows Settings.
- Click on Time & Language > Region.
- Go to Region category from the left pane.
- Click on Country or region dropdown menu under the Region.
- Scroll and select United States region.
- Once done, simply restart your computer.
- Enjoy!
That’s it, guys. We hope this guide was pretty helpful to you. For further queries, you can comment below.
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